Your company has the best customer service I have experienced. The WM has performed well. When we have a problem, I can always talk with someone knowledgeable. On one occasion I was told to order a part and call the next day when i had it and was on the boat. I got the part as promised and spoke with the same person and he stayed with me on the phone while we went through several tests and diagnosed and repaired the problem. i called another time and no one was available and later that day 2 different people called to ask if the problem had been dealt with. imagine a company that actually cares enough to have knowledgeable service people available to answer questions over the phone! there is, in my opinion, only one place to get a reliable Watermaker that is fully supported after the sale.